BiDitek Limited (“BiDitek”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal data with transparency, responsibility, and respect. This Privacy Policy explains how we collect, use, store, share, and protect information when you visit our website, use our services, or engage with us in any capacity.

By accessing our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information — Name, email address, phone number, company name, job title, and physical address provided when you contact us, request a consultation, or engage our services.
• Technical & Usage Data — IP address, browser type, pages visited, time spent on pages, referral URLs, and device information collected automatically when you visit our website.
• Project & Business Information — Details about your organization, technology environment, business processes, and project requirements shared during consultations or service delivery.
• Communication Records — Emails, messages, and call logs related to your engagement with BiDitek.
• Payment Information — Billing details required for invoicing and payment processing, handled through secure, compliant payment systems.

2. How We Use Your Information

BiDitek uses collected information for the following purposes:

• To respond to enquiries, schedule consultations, and deliver requested services
• To develop, customize, and deliver technology solutions tailored to your needs
• To communicate project updates, proposals, invoices, and support responses
• To improve our website, services, and customer experience
• To send relevant updates, newsletters, or promotional content (with your consent)
• To comply with legal obligations, resolve disputes, and enforce agreements
• To detect and prevent fraudulent, unauthorized, or illegal activities

3. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contractual necessity — to fulfill service agreements and deliver our solutions
• Legitimate interests — to improve our services and protect our business
• Legal compliance — to meet applicable regulatory and legal obligations
• Consent — where you have explicitly agreed to specific data processing activities

4. Data Sharing & Disclosure

BiDitek does not sell, rent, or trade your personal information. We may share data only in the following limited circumstances:

• Trusted Service Providers — Third-party vendors (e.g., cloud hosting, payment processors, analytics tools) who assist us in delivering our services, bound by strict confidentiality agreements.
• Legal Requirements — Where required by law, court order, or government authority.
• Business Transfers — In the event of a merger, acquisition, or sale of business assets, data may be transferred to the successor entity.
• With Your Consent — In any other circumstance where you have provided explicit permission.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include:

• Encryption of data in transit (SSL/TLS) and at rest
• Role-based access controls limiting data access to authorized personnel only
• Regular security audits and vulnerability assessments
• Incident response procedures for detecting and addressing data breaches

While we take all reasonable precautions, no method of transmission over the internet is 100% secure. We encourage you to contact us immediately if you suspect any unauthorized use of your data.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, it is securely deleted or anonymized.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to Access — Request a copy of the personal data we hold about you
• Right to Rectification — Request correction of inaccurate or incomplete data
• Right to Erasure — Request deletion of your personal data where applicable
• Right to Restrict Processing — Request limitation of how we use your data
• Right to Data Portability — Receive your data in a structured, machine-readable format
• Right to Object — Object to processing based on legitimate interests or for direct marketing

To exercise any of these rights, please contact us at privacy@biditek.com.

8. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand visitor behavior. You may control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. BiDitek is not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any external sites you visit.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes acceptance of the revised policy.